Position Overview: Ancillary Services and CRM Operations Manager

Introduction: The efficient functioning of the energy market is crucial for the ongoing energy transition. The Market Operations team plays a central role in managing various market mechanisms and products.

Responsibilities:

1. Operational Management:

   • Oversee operations related to Ancillary Services and Capacity Remuneration Mechanism (CRM).
   • Participate in ongoing and upcoming CRM operations and Ancillary Services tenders.
   • Ensure adherence to processes, conduct necessary checks, and contribute to reporting.
   • Collaborate closely with team members for efficient execution.

2. Data Analysis and Reporting:

   • Identify and address new reporting needs.
   • Enhance existing processes involving market and system data.
   • Develop and maintain reporting tools (Excel, PowerBI, Python).
   • Analyze data for performance evaluation and contribute to AI solutions.

3. Market Knowledge and Collaboration:

   • Gain in-depth understanding of market mechanisms and products.
   • Collaborate with product owners, implementation managers, and operators.
   • Adapt flexibly to evolving market processes and product changes.

General Role Description: The Ancillary Services and CRM Operations Manager role entails:

• Acquiring comprehensive knowledge of relevant market mechanisms.
• Conducting meticulous market processes in collaboration with the team.
• Analyzing data and improving reporting tools.
• Collaborating with stakeholders for effective implementation.

Requirements:

• Master's degree in engineering or economics with relevant experience.
• Keen interest in the energy sector and willingness to deepen understanding.
• Minimum 3 years of relevant experience.
• Proficiency in Python and data analytics; familiarity with PowerBI preferred.
• Strong MS Office skills, particularly Excel.
• Detail-oriented with a grasp of complex processes.
• Team player with a results-oriented approach.
• Pragmatic problem-solving attitude and focus on operational excellence.
• Fluent in Dutch or French with proficiency in the other language; fluent in English.
• Effective communication skills.

Conclusion: The Ancillary Services and CRM Operations Manager role offers an opportunity to contribute to vital aspects of the energy market, requiring a blend of technical expertise, analytical skills, and a collaborative mindset.