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Capacity Management is a process that seeks to meet business demands via an approach that ensures infrastructure is the right size to meet present and future goals.
It’s often associated with the ITIL framework that describes a commonly used approach to capacity management.
IT department of the company is currently looking for an IT infrastructure Capacity consultant to assist the business in strategically outlining their capacity management of their core resources & performance. The consultant will apply Capacity Management's best practices as a blueprint to IT as an organization and to its activities, in the context of a rolling window approach, using the following three Components which were selected as a pilot:
The aim of this pilot is to develop a first version of the Capacity plan/approach before the end of 2021, and based on this experience to identify structural improvements that allow to improve the maturity of the Capacity management approach. These best practices can be further integrated in the various departments of our organization (product owners, (agile) development, release management, change management, operations) and will help us as a company to work more proactively and deal better with uncertainties in terms of capacity and performance. Based on the experience gained during the first pilot, new topics are defined for future periods within the rolling windows approach.
The Consultant will define the future capacity management process which can be implemented by the organization going forward and independently. By implementing new capacity models for the different line of business, added value will be created so that the internal clients’ involvement will be limited in provisioning of existing/new resources, while focusing on it’s use by the business in the best way.
Technical profile requirements
Non-Technical profile requirements
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